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Keynote
Steve's tailored keynotes
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the intended purpose of the session, program or conference | |
the desired outcome |
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the audience |
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the mood and tone you want to set |
The Toxic Workplace - Steve tackles the thorny issue of the toxic personality; the affects a person has on the health of the team and negative impacts on the bottom line. He reveals the critical steps to consider when looking to regain productivity and re-energizing strained relationships within the workplace.
From Two Days to Six Minutes - Speaking from a first person perspective, Steve shares his insights as to how people, attitude and effort combine to deliver service excellence and competitive advantage within a call centre.
Leading Change in the Workplace - Part 1 | The Seven Principles of Team Development |
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